Privacy Policy

Effective Date: October 13, 2026

Welcome to Noor Decor ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how Noor Decor collects, uses, stores, and protects your information when you use our website, mobile application, and services.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Delivery/Billing Address

• Account Login Information (if applicable)

Order Information

• Products or services purchased

• Order history

• Payment status (payment details are securely processed by third-party payment providers)

Device Information

• Device type

• Operating system

• IP address

• Browser type

• App version

• Usage analytics

2. How We Use Your Information

We use your information to:

• Process and manage your orders

• Deliver products and services

• Respond to your enquiries and support requests

• Improve our website and mobile application

• Send order updates and important notifications

• Prevent fraud and maintain platform security

• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information.

We may share your information with:

• Delivery and logistics partners

• Payment gateway providers

• Technical service providers

• Government authorities when required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyze website traffic.

You may disable cookies through your browser settings, although some features may not function properly.

6. Third-Party Services

Our website and mobile application may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party platforms.

7. Mobile Application Permissions

The Noor Decor mobile application may request certain permissions, including:

• Camera (for uploading project photos)

• Storage/Photos (for selecting images)

• Notifications (for order updates and offers)

• Location (if required for service availability or delivery)

Permissions are only used for their intended purpose and can be managed through your device settings.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Update or correct your information

• Request deletion of your personal data

• Withdraw consent where applicable

• Contact us regarding your privacy concerns

10. Data Deletion Policy

At Noor Decor, we respect your privacy and provide you with the option to request the deletion of your personal data whenever required.

If you wish to delete your personal information associated with your Noor Decor account, website, mobile application, or services, you can contact our support team through either of the following channels:

• WhatsApp: +91 70573 00498

• Email: support@noordecor.in

When submitting a data deletion request, please provide sufficient information to help us identify your account and verify your identity. Please do not share your password or other sensitive login credentials.

Once we receive your request, our support team will review it and process the deletion of eligible personal data, subject to applicable laws and legitimate business requirements.

Please note that certain information may need to be retained for a specified period to comply with legal, regulatory, accounting, security, or other lawful obligations. Any data retained for these purposes will be handled in accordance with applicable privacy requirements.

Upon completion of your request, we will inform you of the outcome through the available contact details, where appropriate.

Requesting data deletion may result in the removal of your account or loss of access to certain services associated with that account.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Noor Decor

Email: support@noordecor.in

Phone: +91 70573 00498

We are committed to protecting your privacy and ensuring a safe and secure experience while using Noor Decor's website and mobile application.